True North Health & Wellness Principles

Thank you for your ongoing cooperation and understanding as it relates to True North’s Health & Wellness Principles and the safety of our guest’s and our larger community.

Please be advised of the following updates to True North’s Health & Wellness Principles for Canada Life Centre.

  • Effective May 2, True North Sports + Entertainment no longer requires guests to show proof of vaccination to attend events at Canada Life Centre – including Winnipeg Jets and Manitoba Moose games.
  • Canada Life Centre is a Mask-Friendly Venue for all events (hockey and non-hockey) where mask use by guests will not be required but strongly encouraged.

A detailed ‘Know Before You Go’ (KBYG) communication will be issued to all ticket holders 1-2 days prior to each event date. Please be sure to review the email carefully for the most updated information regarding your event. For more information or questions, please email us at

True North Sports + Entertainment reserves the right to change or modify information and operations to reflect the Manitoba Public Health orders, recommendations, or other evolving circumstances. Guests are encouraged to check back regularly for updates.

NOTE: Please ensure you read this document in its entirety. Supplemental ticketing terms are below.


100% Symptom Free


  • Canada Life Centre is a Mask-Friendly Venue for all events (hockey and non-hockey) where mask use by guests is not required but strongly encouraged.
  • Mask-Friendly is intended to provide a welcoming, safe and respectful experience at our venues.

Venue Bag Policy

  • For your safety and expedited entry into Canada Life Centre, bag sizes are restricted to 12”x 9”x 5” or smaller which will undergo contactless security screening.

Mobile Tickets

Enhanced Cleaning & Disinfection

  • True North is committed to rigorous cleaning and disinfection protocols, following guidelines from Manitoba Health and GBAC (Global Biorisk Advisory Council).

Contactless Payment Preferred

  • To reduce touchpoints between guests and employees and provide an expedited payment experience, True North strongly encourages guests to use tap technology for transactions.

Supplemental Ticketing Terms